Delivery

  • General Delivery Information:

    1. Thank you for your order! Delivery will be made as soon as possible after your order is accepted.
    2. For non-personalised/made-to-order items, we aim to ship within 1 working day. (This does not include weekends)
    3. Once you have placed your order, you will receive order confirmation and shipping notifications via email.
  • Made-to-order and Personalised Items:

    1. All personalised/made-to-order items will take between 5-10 working days, to make, they will then ship to you on your chosen delivery service which the customer chooses at checkout. 
    2. If you need your item sooner please select the UK Express Personalisation Service at check out where we aim to deliver to you within 5 working days.  Please do email us at info@gigiandolive.com if are in rush or need something urgently and we will always endeavour to help and prioritise.
    3. If you have ordered a selection of products, both customised and not, these will not ship without all items being ready for dispatch. Once all your products have been prepared, your package will be shipped.
  • International Orders:

    Orders shipping to outside the UK may be subject to the payment of import duties and taxes. The customer is responsible for payment of any such import duties and taxes. You may not cancel the order and send it back to us if the goods have been personalised or are 'made to order.’

Delivery Services

    • UK Standard Delivery
    • £5.00
    • Order before 2pm for the following delivery times:

      Non-personalised items: 2-3 working days

      Personalised items: 8 working days

    • UK Express Delivery
    • £10.00
    • Order before 2pm for the following delivery times: 

      Next business day for non-personalised items

      Personalised items: 6 working days to make

      (If you order Express delivery before 2pm on a Friday please note that orders will arrive on Monday. Orders made after 2pm on a Friday, will be processed the following Monday and delivered Tuesday.)

    • UK Express Personalisation Service
    • £20.00
    • Order before 2pm for the following delivery times: 

      Personalised items will be delivered within 3-4 working days

    • European Delivery
    • £25.00
    • Order before 2pmpm for the following delivery times:

      Non-personalised items: 3-5 working days

      Personalised items: 7-10 working days

      (Please note your re responsible for paying import duties / taxies when shipping goods to Europe.)

    • USA Standard Delivery
    • $20.00
    • Order before 2pm for the following delivery times:

      Non-personalised items: 3-4 working days

      Personalised items: 5-8 working days

    • USA Express Delivery
    • $35.00
    • Order before 2pm for the following delivery times:

      Non-personalised items: 1-2 working days

      Personalised items: 3-5 working days

    • Canada Delivery
    • £20.00
    • Order before 2pm for the following delivery times:

      Non-personalised items: 3-4 working days

      Personalised items: 5-8 working days

    • Australia Delivery
    • £35.00
    • Order before 2pm for the following delivery times:

      Non-personalised items: 4-6 working days

      Personalised items: 7-12 working days

    • UAE Standard Delivery
    • £30.00
    • Order before 2pm for the below delivery times:

      Non-personalised items: 4-6 working days

      Personalised items: 7-12 working days

    • UAE Express Delivery
    • £50.00
    • Order before 2pm for the below delivery times:

      Non-personalised items: 2-3 working days

      Personalised items: 3-5 working days

    • ROW Delivery
    • £30.00
    • Order before 2pm for the below delivery times:

      Non-personalised items: 5-7 working days

      Personalised items: 7-12 working days

We are working on expanding our shipping list in 2024, so this page will be updated often. Please email us if you would like a quote for somewhere you don't see covered in the above or need anything urgently.